Zoho CRM
Zoho CRM is a tool to store customer information, provide customer management, automated marketing, enterprise development solutions, and departmental systems
Tutorials to send data to Zoho CRM
Step 1: Connect Zoho CRM vs Piotnet Forms
Access Zoho CMR website -> login your account -> https://api-console.zoho.com/ > Add Client > select Server-based Applications.
- Client Name: Enter Client Name
- Homepage URL: https://your-domain.com
- Authorized Redirect URIs: https://your-domain.com/wp-admin/admin.php?page=piotnetforms
![zoho crm 1](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-1-1024x368.png)
Access the admin page: Piotnet Form >Settings > Zoho Integration
Select the appropriate Domain and fill in the Client ID and Client Secret information -> click Save Settings to save the changes.
![zoho crm 2](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-2.png)
After saving the valid information, click Authenticate Zoho CRM to confirm access.
Domain: You must use your domain-specific Zoho Accounts URL to generate access and refresh tokens. The following are the various domains and their corresponding accounts URLs.
- For US: accounts.zoho.com
- For AU: accounts.zoho.com.au
- For EU: accounts.zoho.eu
- For IN: accounts.zoho.in
- For CN: accounts.zoho.com.cn
- For JP: accounts.zoho.jp
![zoho crm 3](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-3.png)
Step 2: Create your own form
Create a form to collect necessary information
![zoho crm 4](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-4.png)
Click submit button -> Actions After Submit -> Add Action, select Zoho CRM.
![zoho crm 8](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-8.png)
Step 3: Config Zoho CRM action
In Zoho CRM section select the appropriate module to save customer information. Then click GET TAG NAME. The list of Tag Name will be displayed.
![zoho crm 5](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-5.png)
Mapping the fields and the corresponding shortcode to save information into Zoho CRM.
Example (Field First Name):
![zoho crm 6](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-6.png)
Completed all fields mapping
![zoho crm 7](https://piotnetforms.com/wp-content/uploads/2020/09/zoho-crm-7.png)
Check form activity.
Notice: while inserting records, there are a few system-defined mandatory fields that you need to mention. In order to successfully insert records in Zoho CRM, make sure you enter user-defined mandatory fields too.
Please refer to System-defined mandatory fields for each module