Messenger Icon
HIDE

Form Abandonment

Form Abandonment empowers you to store information that guests have provided, even if they have not completed and have completed the form.

On the other hand, this feature helps Website visitors keep completing the rest of the Form without re-filling out all fields.

To sum up: all the filled input data will be also stored on both the front-end and dashboard.

How to trigger and use Form Abandonment

Step 1: Create a simple form
form-abandonment-1
Step 2: Edit Submit Widget > Settings > Abandonment > Click Enable.
form abandonment
Step 3: After filling information, it will be stored in Form Abandonment Category
form abandonment 2
Step 4: Go to Dashboard > Piotnet Form > Abandonment
form abandonment 3
form abandonment 4

Your results:

form abandonment 5

Webhook Abandonment

Webhook Abandonment allows you to collect information of users who abandoned the form.
After the user left your form without submitting, if you already setup webhook action, the information would be sent to assigned address (Mailchimp, ActiveCampaign, etc).

To use Webhook Abandonment, please enable webhook in Abandonment section.

form abandonment 6
Enable Webhook Abandonment

Webhook URL: enter the URL which the webhook would process data

Webhook Abandonment uses “beforeunload” event to verify and validate the abandoned forms.

After being triggered, Webhook Abandonment form data would be sent via URL webhook in the following structure:

form abandonment 7
form abandonment 8
Abandonment data structure