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Twilio Whatsapp

Twilio WhatsApp allows you to create a form in which your customers can send messages directly to an assigned WhatsApp.

To use the feature, please perform the following steps:

Add Account SID and Author Token

Visit to find your unique Account SID and Auth Token

You can reveal your auth token by clicking on the eyeball icon:

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Go to Dashboard > Piotnet Form > Settings > Twilio Integration> Enter Account SID and Author Token > Save Settings

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Create a form and set Twilio Whatsapp parameters

Create a form to collect the necessary information

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Edit Submit Button, select Action After Submit → Add Action → Twilio Whatsapp

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  1. Enter “WhatsApp To” and “WhatsApp Form”
  2. Cutomize your message
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